racks with wooden boards and slabs in the warehouse of the hardware store

Why Choose Chain-O-Lakes?

Discover why smart builders, contractors, and DIYers choose us over big box stores every time.

The Smart Alternative to Big Box Stores

Here's what you get when you choose Chain-O-Lakes Lumber

Feature
Big Box Stores
Chain-O-Lakes
Wait Time
30+ minutes to find help
In & out in 10 minutes
Custom Cutting
Limited or unavailable
Precision cuts to spec
Staff Expertise
Seasonal, limited knowledge
Decades of experience
Pricing
Corporate markup
Fair, competitive prices
Customer Service
Impersonal, rushed
We know your name
Problem Resolution
"That's our policy"
We make it right

Our Commitment to You

More than just promises—these are the standards we live by every day

Fast Service Guarantee

We respect your time. You'll be helped immediately and out the door faster than at any big box store.

Quality Guarantee

We stand behind everything we sell. If there's ever an issue, we make it right—at our cost.

Fair Pricing Always

No corporate markup, no hidden fees. Just honest prices that are often better than the big guys.

Expert Advice

Our team knows lumber. We'll help you select the right materials and avoid costly mistakes.

Above & Beyond Service

Last-minute order? Special request? We go the extra mile to make sure your project succeeds.

Local & Invested

We're not a faceless corporation. We live here, work here, and care about this community.

Experience the Chain-O-Lakes Difference

Join the contractors and homeowners who've made the switch from big box stores to better service.